new admin for me

Users mention that it takes extra effort to input custom or unrecognized software. They would like an easier way to add bespoke or unknown tools to Substly automatically.

Provide a mobile app to help customers manage subscriptions on the go and receive renewal reminders, with particular value for small teams. Concurrently, expand integrations with finance and accounting platforms to automatically synchronize SaaS expenses and usage data, enabling automatic data flow and a unified view of spend and usage across systems.

Users would like Substly to evaluate and categorize unapproved software (shadow IT) by risk level to enhance security and compliance.

Customers request more detailed permission settings so administrators can define which data or features different user roles can access.

While users appreciate the simplicity of Substly, advanced users would like greater flexibility to customize dashboards and reports, such as tailoring views for specific departments or roles.

Users from larger companies feel the current reports are too basic. They would like deeper analytics and more detailed cost analysis to manage budgets and track SaaS usage more effectively.